We just stayed at the Lake View Chalet, and we could not have been more pleased with the property. We use vacation homes in the Big Bear area quite a bit, and this was one of the best experiences we've had to date. The cabin was clean, well laid out, fully stocked, and everything was easy to find and use. On top of taking care of all of the little details that can cause big inconveniences when left out, the property was in a beautiful area, with a wonderful view of the lake, and with some great amenities. All the way up to the date of our trip, the staff at Big Bear Escapes was extremely responsive and accommodating. Everything on our trip exceeded expectations. We will definitely be using Big Bear Escapes again.