Having worked with numerous management companies in Big Bear I feel I am qualified to compare Big Bear Escapes with the competition. As a home owner one of my top priorities is the care and management of my home. From experience, companies will promised all in order to obtain the homes, but little is done to keep them. They claim that they will personally check in on the homes, but the reality is it is up the the housekeepers to do so. Most of the time the house keepers are either new, so not familiar with your home or to busy to note damaged or missing items. With Doria and her crew I find the opposite to be true. Doria personally expects the property prior to the guests arrival, and than again after their departure. She has contacted me on several occasions to advise me of a damaged or missing item. In the past when my family and I came for a weekend, I use to spend the better part of a day cleaning, after the cleaners, noting damage and/or missing items. Now I am able to enjoy my home and family time.