We couldn't be happier renting our cabin through Big Bear Escapes. From the beginning we were able to work easily with Doria agreeing on each others rental criteria. During the first six months of our "partnership", Doria brought in more rentals than our former company had managed in two years! And judging from comments in our guest book, everyone has been more than satisfied. Thank you Doria for making sure Naughty Pines stays clean and comfortable and carefully rented.

Laurie and George

We've used Big Bear Escapes as our property management company since we bought our cabin in 2010. Doria is really great to work with and always keeps us up-to-date on new rentals and anything important pertaining to our property. She's done a great job booking the cabin and the renters are pleased to return and work with her. We look forward to working with Doria for years to come!

Jana Lake View Chalet

We have only had our place up there for a couple years, and managed it ourselves until this past March when Doria took over. It was with some trepidation that we went with a management/rental company as we are very particular and have many nice and personal things in our place. We take a great deal of pride in it, as it is our families vacation home as well. I can actually assure you that there have been no negatives whatsoever, in our experience with Big Bear Escapes. Quite the opposite, in fact. We have been much happier with the arrangement than we had expected. The care is personal, it is professional and attentive beyond what one might require in a pure business relationship. The communication is regular and informative, which is a huge source of comfort for us. The prospective renters are screened more than adequately, the property is extremely well taken care of, and we've gotten better-than-expected occupancy, even off season and in this economic climate, no less. My husband and I feel very confident recommending Doria and Big bear Escapes, and we do so whole-heartedly.

Sincerely,
Pam and Joe Bitterman

Doria and her crew at Big Bear Escapes are top notch! I should know. I have been with other management companies who are more about booking a rental than they are about finding the right client who wants to enjoy your home but at the same time will respect your property. Doria carefully screens all prospective clients and ensures that the renter is responsible. In the event something occurs to your property--and sometimes events outside our control do occur--Doria quickly works with the renter to resolve the issue and gets the issue resolved. We all want the same thing: to have happy renters and happy homeowners. Doria and her crew makes sure that happens so that the homeowner can have the peace of mind that our property is being well protected and maintained.

Todd
Review For Lake View Retreat

Way to go Doria, you are the best. We first contacted you on 8/12/10 and you had us set up with our first booking on 09/03/10. We never would have had a booking in September with out your help. But wait, you did it again by booking Thanksgiving weekend over a month in advance. Wow, we are so pleased with your hard work. You not only offer the best service in town to our guests but also take fantastic care of your home owners. Quick response to all our questions, flexible and truly concerned about your home owner. You our the perfect solution for vacation home owners in the area. Last but not least your company Big Bear Escapes offers clients so much more than the average vacation home rental service. Just contact Doria and you wont be disappointed, if you are looking for a vacation escape or renting your cabin I highly recommend Big Bear Escapes over all the others.

Sincerely Donn and Chau
Review For Lake View Hideaway

Hello Homeowners, this is Brion, from “BRION’S SECRET” in Big Bear Lake. After having rented out my home for over 10 years in Big Bear Lake with a few other rental companies, including the biggest one in big bear, I have made the decision to go with the very personal owner/managed local company, www.bigbearescapes.com. The agency is owned by the very hard working and talented lady known as Doria. When I first met Doria, I quickly felt very confident in her marketing skills, advertising strategy and just plain common sense and it was a truly a joy to finally meet someone who was very passionate about what they do, providing a very personalized unique custom care for both homeowner and renter. She is very forth coming with me about all bookings and guest negotiations for my treasured home. Her very busy daily work routine with the company includes advertising, bookings, finances, web management, cleaning, maintenance, ordinance compliance, supply management and so much more .... I am very satisfied with how she runs her company and is a joy to work with. She communicates clearly and is very timely with accounting. When something needs attention, a trusted handyman is dispatched to take care of it immediately. My home is always perfectly clean and her attention to detail is above and beyond that of any company I have worked with in the last decade. Bookings have increased over 50% from previous rental companies primarily due to her “hands on approach” and personalized service.

So to summarize, I will sincerely say that I am very happy with Big Bear Escapes for all that they perform for homeowners and also what they do for the guest, providing a wonderful gift basket with each booking. For the special Holiday dates, a turkey or ham and even champagne is included! Okay, now that's a nice touch! My guest book is full of comments indicating that they all coming back to book “BRION’S SECRET” and are very appreciative to Doria and her staff. So homeowners, if you are dissatisfied with your current rental company or if you are a homeowner and looking for a quality rental company, this is the one! Doria will take very good care of your place. So contact Doria at “bigbearescapes.com” or call now (1-800-475-5216) you’ll be glad you did !!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thanks…
Brion

”BRION’S SECRET” satisfied homeowner