From the beginning, Doria provided great customer service and was in constant
communication with us regarding our stay. She provided a great gift basket and
a tasty holiday ham. Let´s not forget about our pooch…she provided bowls,
food, and treats for him also! All around it was a great Thanksgiving. She even
made herself available on Thanksgiving for instructions on turning up the water


The Bear Haus was a wonderful family cabin, equipped with games and sleds. It had
something for everyone age, my 11 year-old nephew was so entertained he didn´t
want to watch TV or play video games! This gave us a great opportunity for a
nice family get-a-way.


Next time we come to Big Bear we will book through Big Bear Escapes again with
Doria. Thanks for everything!!!

Arciniega Family