I have done a lot of research before I decided to go with Big Bear Escapes, let me tell you!! First off I want to say Doria is a gem. One of the hardest working managers I know. I would email her late on a Friday night expecting to hear back the next business day, NO, she would get back to me in about 10 min. I had many questions and she was always happy to answer them. Her staff does a wonderful job getting the cabins read for us. We stayed in Grizzly Getaway Christmas 2013, we loved is so much went back and stayed in Lake View Chalet this past year, 2014. The cabins are very clean and there is a welcome basket, baskets in each bathroom with extra things for us. This past year Santa even made a very nice surprise visit that the kids just loved. Its these extra touches that make this the best place to rent from.
I would never use anyone else for my rental cabins. You can do all the research I did, or you can take my word for it and just save your time and book with Big Bear Escapes.